The Florida Agency for Health Care Administration (AHCA) is designated as the chief health policy and planning entity for the state and licenses and regulates health care facilities and health maintenance organizations (HMOs) across the state. AHCA also administers the Florida Medicaid program that provides health care to Florida’s low-income and disabled citizens. AHCA’s mission is to champion accessible, affordable, quality health care for all Floridians. To help achieve this mission, AHCA publishes the Consumer Awareness Seriesr. This series consists of brochures designed to assist the public in making well-informed health care decisions.
This brochure can help you understand the pricing of prescription drugs and ways to reduce drug costs. You are encouraged to use all available resources to obtain information on prescription drugs. Resources can include your health care provider, pharmacist, your health insurance plan, as well as contacts listed in the Resource Directory at the back of this brochure.
Note: This brochure is not designed to offer medical or legal advice. Please consult with your health care provider for medical advice and an attorney for legal advice.
Information in this brochure is current as of June 2006.
Prescription drugs are important in the treatment of many diseases and health conditions. At the same time the cost of prescription medications is a concern for many consumers. This brochure can help you better understand the pricing of drugs, ways in which you can possibly save money, and programs that might offer assistance. The brochure also includes questions you might want to ask your health insurance plan, health care provider, or pharmacist.
This brochure will help you look at these kinds of questions as well as others. Topics covered in this brochure include:
Prescription drug prices are not regulated in this country. Usually there are many choices of drugs available to treat a disease or health condition. Some of these drugs will be more expensive, others less expensive.
Why would some drugs cost more? Prices of new drugs are not affected by competition from other companies. When a company creates a new drug it is placed under patent protection. By law, other companies cannot make and market the same drug during the years the U.S. patent protection is in effect, which can last 10 years or longer.
The purpose of patents for new drugs is to encourage research to develop more effective drugs. Drug testing is very expensive. The patent protection allows the drug developer to recover these research costs by passing the costs along to consumers.
New drugs are developed to provide new treatments or to improve drugs that are already available. The developer of a new drug has to present evidence to the U.S. Food and Drug Administration (FDA) that the new drug is safe and effective and then receive FDA approval.
If the new drug is similar to other drugs already being sold, the developer will try to show that the new drug works better or has fewer side effects than other drugs already on the market used for the same disease or health condition.
A new drug may offer better treatment than an established drug. However, more is known about an older drug that has been on the market for years, where health care providers and patients have gained experience in using the drug. Until a drug has been in use for many years it is not possible to know about all of its side effects or how effective the drug is with continued use.
If your health care provider wants you to take a drug that is new on the market, you may want to ask if there are benefits in taking this new drug instead of an established drug.
When a new drug comes on the market, the drug manufacturer usually advertises the drug in magazines, newspapers and on television. Drug salespeople also promote the new drug to physicians and sometime provide free samples. Because older or established drugs have been available for years and have proven their ability, free samples often are not available.
If your health care provider offers you free samples of a drug, it can help you save money by not having to pay for a prescription. However, if you need to fill a prescription later for this same drug, you may find the cost is higher than other available drugs. If you are offered free samples of a drug that you will later have to pay for yourself, ask your health care provider about the cost of the medication and other choices that might be available.
Once the patent protection of a new drug expires, other companies can seek permission from the U.S. Food and Drug Administration to make and sell the drug. The drug can then be sold as a generic.
Generic drugs are usually less expensive. The company that makes the generic drug does not need to recover the costs of development and advertising, unlike the company that first developed and marketed the drug..
Generic drugs must meet the same standards of quality control as new drugs. However, generic drugs do not need to be extensively tested because their safety and effectiveness have already been proven.
Drug prices can vary between pharmacies. You might be able to save money by comparing the different pharmacies in your community and the prices they charge for the drugs you take.
The State of Florida provides the Florida Prescription Drug Price website with pricing information for the top most commonly used prescription drugs in Florida. This website can help you compare prices of drugs sold at the pharmacies in your area.
The prices are the “usual and customary prices,” also known as retail prices, reported monthly by pharmacies. This is what an uninsured consumer, with no discount or drug coverage, would pay. The prices can change throughout the month, so after viewing the prices you may want to double check with the pharmacy. The website address is www.MyFloridaRX.com.
Some people try to save money by buying their medications through an Internet company or by mail order. If you buy prescription medication over the Internet, or by mail order, it is important to be a wise shopper. First see your own health care provider for a prescription. Check to see if the company is licensed in the state in which it operates or if the National Association of Boards of Pharmacy (NABP) certifies the company through its VIPPS program (Verified Internet Pharmacy Practice Sites™). You can read more on the NABP website at www.nabp.net or call (847) 391-4406.
Be cautious buying medications over the Internet or by mail order. If the company is not legitimate, you may end up with fake, altered, or expired medication that will not help you and may cause harm. In addition the website or mail order company may appear to be based in the United States, but actually be operating outside of the U.S. where quality and safety controls may not be available.
Your health insurance plan's customer service office can provide useful information to help you save money on prescription drug costs. Sometimes health insurers or employers contract with a specialized firm to manage pharmacy insurance benefits. Your health insurance plan or your employee benefits office might refer you to a pharmacy benefits manager.
You can find the following types of information from your health insurance provider:
When you first sign up for health insurance coverage you should receive written material that explains your benefits. Changes to your benefits should also be in writing. Contact your health insurance provider if you have questions about your coverage or need written materials that explain coverage. Your health insurance provider may also have a website that can be a source of information.
A preferred drug list (sometimes called a drug formulary) is a list of drugs that are recommended or accepted for payment by your health insurance plan. Drugs outside of the list may not be covered by your insurance or you may need to make a special request to see if your insurance will cover the medication even though it’s not on the list.
Some health insurers may have different levels of co-payments for prescription drugs. Members of the health plan are charged lower or higher co-payment amounts depending on whether the drug is generic, a brand-name drug included on the preferred drug list, or a drug not included on the list.
The preferred drug list may be revised from time to time to add new drugs or delete others. Be sure you know what your health plan's policy is regarding notice of changes that affect you.
Questions to ask your health care provider about your prescribed medication might include:
A good time to ask about drug costs is the first time the drug is prescribed and before you start taking it. You also can review these questions at any time you visit your health care provider. Following are other questions you might want to ask your health care provider:
Your health care provider may be able to tell you whether your drug costs will be less than $50 a month, between $50 to $100, or more than $100 a month. Ask how the prices of other drugs compare. If your health care provider isn’t familiar with the costs, you can ask your pharmacist.
Your pharmacist can answer many of the same questions you would ask your health care provider. If you would like to talk with your pharmacist you may want to review the questions in the previous section.
Changing from a brand-name drug to a cheaper generic of the same drug can be done at the pharmacy. Usually the pharmacist can fill your prescription with a generic drug at your request or, if necessary, the pharmacist may call your health care provider for authorization.
Changing the type of drug you are taking is a more complex matter. Your pharmacist may be able to help by discussing your needs with your health care provider and obtaining a telephone prescription. However, the pharmacist may ask you to first discuss this with your health care provider in order to get a new prescription.
Each time you buy a prescription drug, you are charged for the cost of the medicine and the dispensing fee. The dispensing fee covers the cost of the pharmacist's time to fill the prescription and other business costs of the pharmacy.
If you pay for your drugs yourself, ask you pharmacist about the pharmacy dispensing fee. Sometimes you can save money on the dispensing fee if, for example, you are able to buy a three month supply of the medication at one time. Check with your pharmacist to see if you can receive a larger quantity and save money on the dispensing fee.
Following are programs that help with the cost of medications. You may need to meet an age or income requirement to qualify for some of these programs. Each program has its own application process and qualification requirements, so you will need to contact a program to see if you qualify.
Medicare Part D is an insurance benefit to help people with Medicare pay for prescription drugs and is provided through Medicare approved private health plans.
If you have Medicare, but not Medicaid, you can enroll in a Medicare Part D drug plan, but you are not required to do so. However, if you are in a Medicare HMO (health maintenance organization) for your medical coverage you will be dropped from the HMO if you enroll in a Medicare Part D drug plan. Be sure to speak with your HMO provider about this before making a decision.
You will want to compare these drug plans before you choose one – to see which ones cover the prescription medicines you take; how much coverage they offer; the cost of deductibles, co-payments and the monthly premium; and which pharmacies you can use with each plan.
You can find out more information and receive help with enrollment by calling Medicare’s toll-free number (800) 633-4227 (TTY 877-486-2048) or by viewing the website www.Medicare.gov. You can also call the Florida Elder Care Services Helpline toll-free number (800) 963-5337. They have trained volunteers who can assist you with questions about the Medicare Part D Prescription Drug benefit.
People with limited income and resources may qualify for extra help with prescription drug costs under the Medicare Prescription Drug Benefit. To see if you qualify for this assistance contact the Social Security Administration. You can phone them toll-free at (800) 772-1213 (TTY 800-325-0778) or view the website www.ssa.gov/prescriptionhelp. If you receive Medicaid, you automatically qualify for the extra help.
Medicare beneficiaries who choose not to enroll in the Medicare Part D Prescription Drug Benefit and who pay for their medications with private funds may be able to receive some discount on their medications. By law, pharmacies that participate in the Florida Medicaid program must offer Medicare beneficiaries, who otherwise have no insurance coverage for prescription drugs, a discount on their prescription drugs. To obtain the discount, you must show your Medicare card when you present the prescription.
If you are covered by Medicare, but not by Medicare Part D, ask your pharmacist about discounts that you might receive as described above.
The Florida Medicaid program provides health coverage, including prescription drugs, for low-income individuals and families who meet certain income guidelines. However, if you are covered by Medicaid and you also have Medicare, your prescription drugs will be provided under the Medicare Part D Prescription Drug benefit described earlier.
Applications for Medicaid are made through the Florida Department of Children and Families (DCF). For further information you can call the DCF toll-free number(866) 762-2237 or view the DCF website at www.MyFlorida.com/cf_web.
If you are 60 years or older and your insurance does not cover prescription drugs, you can call the Sunshine for Seniors program at the Florida Department of Elder Affairs toll-free number (800) 963-5337 (TDD 800-955-8771). They can help you apply for programs that might help with the cost of medications.
For people 55 years or older, the National Council on Aging has a website with referrals to programs that offer assistance with the cost of medications. You can complete a brief questionnaire on the website and obtain a report on all the programs you might be eligible for and instructions on how to enroll. The website is www.BenefitsCheckUp.org.
Many companies that make prescription drugs have programs to help some low-income individuals buy certain medications. You can ask your pharmacist or health care provider if they know of programs to help with drug costs. You can also do a search on the Internet for the drug companies that make your medications to see if they offer such programs.
Some programs are also listed on www.FloridaHealthFinder.gov (click "Medical Help Resources").
Community health centers are federally funded to provide health care in medically underserved areas. To see if there is a center in your area go to the website http://ask.hrsa.gov/pc and follow the directions for locating a clinic. If you meet income guidelines you may be able to receive prescription medication, if that service is provided at your local clinic.
You can try calling the phone number 211. This is a service that offers referral to various programs that help people in need. They may know of programs in your community that help with the cost of medications. This number is slowly being introduced throughout Florida. Some communities already have this phone referral service while some are still waiting for it.
The Clearinghouse on Disabilities, through the Florida Department of Management Services, provides information and referral to state and community programs for disabled persons. For more information call their toll-free number (877) 232-4968.
Some of the resources listed in this section are available only through the Internet. If you do not have a computer at home check your local library or community center for possible computer use and Internet access.
At least once a year review all of your medications (prescription and non-prescription) and supplements (vitamins and herbs) with your health care provider. This review will help to make sure your drug combinations are safe and that you’re taking only needed medications. It may also help you save money by adjusting your medication use.
You and your health care provider can discuss:
If you don’t buy the medications you need or you skip doses because you cannot afford to buy all of your drugs each month let your health care provider know. He or she may know of programs that can help with the cost or may suggest a less costly treatment. Also, refer to the earlier sections in this brochure, “Comparison of Drug Prices” and “Programs to Help with Drug Costs.”
For further information on medication safety you may want to read our brochure, Patient Safety. You can order a free copy by calling our toll-free number (888) 419-3456 or view it at www.FloridaHealthFinder.gov.
U.S. Food and Drug Administration
(888) 463-6332
www.fda.gov
Social Security Administration
(800) 772-1213 or TTY 800-325-0778
www.ssa.gov/prescriptionhelp
Florida Agency for Health Care Administration
(888) 419-3456
Medicaid Pharmacy Services (850) 487-4441
www.FloridaHealthFinder.gov
http://ahca.myflorida.com
National Association of Boards of Pharmacy
(847) 391-4406
www.nabp.net
National Council on Aging
www.BenefitsCheckUp.org
Florida Department of Children and Families
(To apply for Medicaid)
(866) 762-2237
www.MyFlorida.com/cf_web
Florida Department of Healt
Board of Pharmacy
(850) 245-4292
www.FloridasHealth.com
and www.FLHealthSource.com
U.S. Department of Health and Human Services
Community Health Centers
http://ask.hrsa.gov/pc
Pharmaceutical Research and Manufacturers of
America
(202) 835-3400
www.phrma.org
Medicare
(800) 633-4227
(877) 486-2048 (TTY)
www.Medicare.gov
MedlinePlus
www.MedlinePlus.gov
Florida Prescription Drug Prices
www.MyFloridaRX.com
For additional copies of this brochure, or any of the brochures listed above, please contact the AHCA Call Center at (888) 419-3456. To view or print any brochure in the Consumer Awareness Series, please visit www.FloridaHealthFinder.gov.
This brochure may be copied for public use. Please credit the Agency for Health Care Administration for its creation.
If you have comments or suggestions, please call (850) 922-5771.